Exact location or map pin
Share the address or a pin that shows where the vehicle is stopped.
Call 24/7 live dispatch with your location, vehicle, spare status, wheel condition, access details, and destination if a tow may be needed.
Dispatch can check whether the request fits roadside help or a tow, then give current availability, a job-specific quote, and the current ETA. Calling does not confirm request acceptance or truck availability.
If the vehicle is in an active traffic lane or there is immediate danger, call 911 first. Do not enter traffic or stand close to moving vehicles to inspect the tire or wheel.
Otherwise, gather only what you can observe from a safe position. Dispatch will use those details to evaluate the request.
These details help dispatch evaluate job fit, access, and whether roadside help or a tow may be appropriate.
Share the address or a pin that shows where the vehicle is stopped.
Give your direction of travel and the nearest exit, cross street, or lot entrance.
Share the year, make, model, and any detail that may affect access to the vehicle.
Tell dispatch how many tires appear affected without entering traffic to inspect them.
Say whether a spare is present and what you know about its condition. If you are unsure, say so.
From a safe position, report visible wheel damage or anything that looks bent or out of place.
Mention traffic, shoulder width, gates, garage clearance, soft ground, or tight parking access.
Have a repair shop, tire shop, home, or other chosen destination ready for the quote.
The information you report guides the conversation, but it does not confirm acceptance, availability, or a particular outcome.
A caller-reported usable spare and a suitable location may support a roadside-help evaluation. Dispatch still checks the vehicle, access, current availability, and request details, then tells you whether the request can be accepted.
No usable spare, visible wheel damage, more than one affected tire, or a location that is not suitable for roadside help may lead dispatch to evaluate towing to your chosen destination.
These downstream guides explain what to share for a disabled vehicle and when vehicle condition may affect the requested transport method.
Dispatch checks the situation first, then explains the job-specific quote and current ETA by phone.
Dispatch provides a job-specific quote after evaluating the details and current availability. The published towing rates are not a flat-tire-help price.
Published standard light-passenger towing starts with a $110 hookup, $3 per mile, and a $10 fuel surcharge. Card payments for that standard tow add $5.
Review confirmed-tow pricing detailsFor towing generally, typical arrival is 30 to 55 minutes when crews are already on jobs. This is not a flat tire help estimate or guarantee. Dispatch gives the current ETA after checking availability.
Call with your location, vehicle, spare status, wheel condition, access details, and destination if a tow may be needed. Dispatch can check job fit, current availability, the quote, and the current ETA.
Call (918) 830-0773Calling does not confirm request acceptance or truck availability.
Answers about request evaluation, dispatch details, pricing, timing, and roadside safety