Find the actual holder, confirm its pickup rules, and call Miklos if the vehicle cannot be driven after release.
The company storing the vehicle manages pickup after any agency hold is cleared. Start with the VIN and whoever ordered the tow.
Gather the VIN and plate number. The VIN may also appear on title or registration records.
For a law-enforcement impound, the official Oklahoma service (opens in a new tab) can help locate a reported storage facility by VIN.
Confirm the address, pickup hours, documents, payment methods, current total, and any remaining hold.
If release is authorized but the vehicle cannot be driven, call Miklos with the location, vehicle condition, and destination.
Requirements depend on the tow and any hold. Ask the actual holder for its current list before you travel.
The holder confirms which ID it accepts and who must appear in person.
Ask whether the holder needs a title, registration, or another ownership record.
Keep the VIN, plate number, year, make, and model handy when you call.
If an agency placed a hold, ask what authorization must clear it before pickup.
Ask for the current itemized total and accepted payment methods before you travel.
If someone else will pick up the vehicle, ask what written authorization the holder requires.
Get current answers from the actual holder before you travel.
Call after any hold is cleared and the holder confirms pickup. Give dispatch the location, vehicle condition, and destination for a job-fit check, quote, current availability, and ETA.
The holder manages pickup after any applicable hold is cleared. Miklos can assess towing for a vehicle that cannot be driven.
Answers about locating the holder, pickup requirements, charges, timing, and owner authorization.